Personal data protection policy
“THECOMMERCE Digital Marketing”, with the distinctive title “THECOMMERCE Digital Marketing” (hereinafter the “Company” or “us”) strives to create an experience that meets the needs of our visitors, using the information you trust with us responsibly.
We are committed to respecting your privacy and adhering to the principles of applicable data protection and privacy laws.
The processing of your personal data is governed by the following terms, by the relevant provisions of the current Greek and European legislation on personal data, as well as by the relevant decisions, instructions, and regulations of the Hellenic Data Protection Authority.
1. what information we collect from you
When you submit your information to contact the company or to gain access to specific services, we collect and retain it solely for the purposes set out below.
In this context, we collect data that you submit, such as name, e-mail address, telephone number, mobile phone and fax.
When you visit our Website, we also collect information in an automated way through cookies.
See the Cookies Policy for more information.
2. why we process your information
We process your information solely for the following purposes:
2.1 Sending a Newsletter
If you provide your consent by filling in your information in the field related to receiving a Newsletter, we will enter your information and send you updates.
2.3 Service Improvement
We maintain your information and the usage history of our services in order to export statistics that allow us to better evaluate the traffic and navigation of our Website in order to make improvements in its content and format.
2.4. Sending promotional material
Once you have given your consent, we will contact you at the contact details you have chosen, in order to inform you about events / events / activities that take place at our facilities or in which we participate.
3. who receives and processes your data
Access to your data can only be granted to our duly authorised employees or external partners acting on our behalf, for the aforementioned processing purposes, providing us with IT services for the recording and storage of your data or / and customer service and / or send updates, promotions or market research on our behalf.
4. how long do we keep your data?
We will keep your data for 5 years from the last time you used our services. Your details will then be deleted unless you grant your consent again for their processing. In any case, you have the right to request the termination of the communication for advertising purposes and / or the deletion of your data at any time.
5. your rights
Our company guarantees your rights regarding the processing of your personal data and takes care to make it easier for you to exercise them.
You have the right to:
5.1 Request access to your personal data and in particular, you may receive information about what data we process, the purposes for which we process it, the categories of recipients to whom your data is sent and the scheduled storage period.
5.2 Request a correction of your personal data if it is inaccurate or incomplete.
5.3 Request the deletion of your personal data, unless the processing of this data is necessary for the exercise of the rights of THECOMMERCE or third parties, for the fulfillment of a legal obligation, for reasons of public interest or for the protection of our legal rights before the courts or other authorities.
5.4 Request a restriction on the processing of your personal data only for specific purposes.
5.5 Withdraw at any time your consent to the processing of your personal data for advertising purposes by sending an email or written request to the contact details below. In this case, their processing will be stopped by us for these purposes, without affecting the legality of any processing until your consent is revoked.
5.6. If you consider that your rights regarding the protection of your personal data are violated, you have the right to appeal to the Hellenic Data Protection Authority (H.P.D.P.).
6. website security
Every effort is made to protect your information when you access our Website. We apply the appropriate technical, organizational, and management measures to protect any personal information we process about partners, customers, and end users. Please note, however, that information communication security is not 100% guaranteed and therefore we encourage you to be especially careful when disclosing personal information on the Internet and to use available tools such as Internet firewalls, anti-virus software, anti-spyware and similar electronic protection technologies.
We record your personalized preferences and apply a dual consent mechanism with confirmation emails, where applicable.
You are responsible for maintaining the passwords provided to you or those which you have chosen for yourself to access specific areas of the Website. Passwords are confidential and are provided exclusively to you, so please do not share your password with anyone else. The company will not contact you directly or indirectly to request your password.
THECOMMERCE Digital Marketing
Address: 41, Sevasteias 15771, Athens
Telephone: + 30 210 7770858
Contact Details H.D.P.A.